Total 850 job vacancies by Minor International

You have a very fulfilling role of bringing out the beauty in every guest. Your team will look up to your expertise in treatments, hairstyling and all other beauty enhancing methods. You will be responsible for assisting our guests with their beauty concerns, including proper product recommendation that will best suit their skin and complexion, hair & nails.

As a Guest Relations Officer, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner. You will take personal responsibility for ensuring that all issues pertaining to guest satisfaction are met, and that follow up is completed in a timely manner. You will be proactive and innovative suggesting alternatives that meet guest needs, ensuring their delight with their experience.

Job Purpose:

Plan and execute integrated calendar, visibility programs, promotions, and product bundles that lead to higher category consumption

Main Responsibilities:

• Drive brand and sales performance through core initiatives that grow eating occasions
• Develop channel exclusivity program to drive business growth in Dine in and Take Away channel
• Initiate commercial plan that relevant to consumers’ need and capture traffic to store for growing dine in and take away channel consistently
• Elevate overall consumers experience through food / service / or activity for dine in channel along the year
• Build consumers engagement to grow brand equity through special programs ex. Birthday program, etc.
• Develop and execute end-to-end consumers journey for take away consumers to drive business growth consistently  
• Build campaign forecasting and sales / financial impact that inline with business objective and guardrail
• Work with partner/ landlord to develop strong local store marketing program that build incremental sales to business
• Work closely with cross functional team and marketing team to design effective execution plan for execution at store level smoothly
• Develop campaign tracking and provide analysis in responsible campaigns to understand business impact, consumers’ insight, and key learning

You will assist the Food & Beverage Manager, driving the Food & Beverage team in all aspects, from business planning and organizing to operations and administration. You will be responsible for achieving the highest customer satisfaction, brand and quality standards, as well as bringing creativity and variety to our food & beverage offering. You will manage the financial aspects of the department to achieve the budgeted revenues, profit and food & beverage costs whilst maintaining food and beverage quality. You will maintain the team member performance and development at the superior level – grooming ‘good’ to ‘great’ and achieve the targeted team member satisfaction. You will work closely with the sales & catering, marketing and banquet teams to maximize the business results.

Like all members of the kitchen team, the Commis Chef must maintain high standards of health and safety, including personal hygiene. You will be responsible for producing the most creative and excellent dishes, ensuring that the guests expectations are exceeded and fully satisfied. The person in this position must be able to effectively communicate with other members of the kitchen team, this includes being able to gracefully receive constructive criticism as well as effectively carry out orders. Additionally, a Commis Chef also needs to be able to remain calm while multi-tasking, as they are often called upon to carry out many different orders simultaneously in a brief amount of time. The Commis Chef is a part of the kitchen team, and as such must be able and willing to perform the basic tasks of food preparation and organization in the kitchen. This ability to create excellence in your own area of responsibility and to support others as they do the same is vital to the successful operation of the kitchen and to ensure the enjoyment of guests.

Greetings guests, confirm bookings, including stock monitoring, promoting products to clients, and keeping all areas clean and organized. You will play your part in creating amazing stories and impeccable service for our guests at Anantara Siam Bangkok Hotel.

The Milton Brisbane are looking for a Full-time Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay

Job Purpose:
Responsible for developing brand communication and execution which will lead to fulfillment of planned sales and dockets.

Key Responsibilities:

• Work closely with marketing team and agency partners to develop integrated marketing communications strategy and plan to support TPC calendar.
• Develop agency briefs and ensure execution of TVC, KVs, and other relevant brand materials.
• Closely monitors competitive movement in terms of brand communications and regularly review TPC communication strategy and plan to ensure competitiveness in market place.
• Be the guardian of the brand style guide and work with marketing / agency team to ensure that communications are consistent across all channels.
• Ensure proper allocation of marketing funds to deliver best ROI on marketing objectives.
• Maintain good working relationship with all cross functional dept and external agencies ensuring proper implementation of marketing plans.

As Learning Manager, you will be a role model for our Team Members. From day one, you will be involved in their journey preparing and monitoring individual development plans, organising training activities, and supporting them through learning and development opportunities.You will also support the Property Leadership Team with advice on how best to improve team member’s skills and capabilities in order to ensure customer satisfaction.

The Telemarketings Executive is responsible for inviting guests to invite attend a personal preview of our onsite sales gallery and offer a discounted holiday discovery package.

The Telemarketings Executive will represent Anantara in a courteous, enthusiastic and diligent manner. All guests that are invited on a holiday package preview will be required to attend a 90 minute sales presentation on the benefits of shared ownership with Anantara Vacation Club. It will be the Telesales Executive’s responsibility to ensure that each guest clearly understands the offer and is qualified to attend the presentation.

• Contact potential guests by telephone to sell a discounted holiday package.
• Make outbound dials at a rate of at least 20 dials per hour to contact potential guests and meet all efficiency guidelines set forth.
• Follow a scripted presentation to ensure accurate communication to potential guests and to maximize the number of preview presentations booked.
• Employ an empathetic, listening, problem solving approach to overcoming objections and persuade the guests to attend the preview presentation.
• Support the customer’s decision to purchase and travel on the Holiday Discovery Package by sharing benefits and reinforcing the fun and rewarding aspects of the package.
• Ensure all guests meet the qualifications and details of participation of each offer as set forth by AVC and ensure timely and accurate documentation of such.
• Effectively manage Company assigned leads for maximum conversion to preview presentations.
• Perform clerical or other reasonable duties requested by the Telemarketing Manager/ Supervisor.

#LI-PS2

Are you passionate about purchasing at the very top end of the market- Do you have an eye for detail and can-do attitude in getting the best deals- As Purchasing Manager you need to see yourself as an enthusiastic individual who can communicate easily with both your fellow team members and hotel suppliers. You will be responsible for establishing foreign/domestic supplier database and negotiating the lowest prices for the best quality. Establishing short and long term contracts to leverage on prices and administering online purchasing systems for acquiring materials will be also part of your important role.

To serve as the key contact point for our Club Owners, providing customer service and reservation service to Club Owners in the language of their choice. To also liaise closely with the Contract Administration and Financial Services departments, ensuring sales contracts are processed and payments collected in an accurate and timely manner.

Key Responsibilities:

• Provide a high level of customer service for Club Points Owners through the Club Services centre, website and various communication channels, ensuring a high level of customer satisfaction.
• Ensure Club Owners Points and other reservations are handled in a timely, courteous and efficient manner.
• Handle all customer concerns or complaint to a satisfactory resolution.
• Establish and maintain an excellent working relationship with Exchange companies, alliance partners, Anantara Resorts and other MINOR departments.
• Encourage use of Club resorts to achieve a high occupancy and maximum use of space.

To serve as the key contact point for our Club Owners, providing customer service and reservation service to Club Owners in the language of their choice. To also liaise closely with the Contract Administration and Financial Services departments, ensuring sales contracts are processed and payments collected in an accurate and timely manner.

Key Responsibilities:

• Provide a high level of customer service for Club Points Owners through the Club Services centre, website and various communication channels, ensuring a high level of customer satisfaction.
• Ensure Club Owners Points and other reservations are handled in a timely, courteous and efficient manner.
• Handle all customer concerns or complaint to a satisfactory resolution.
• Establish and maintain an excellent working relationship with Exchange companies, alliance partners, Anantara Resorts and other MINOR departments.
• Encourage use of Club resorts to achieve a high occupancy and maximum use of space.

We require a dynamic and experienced Food and Beverage Manager to lead our Food and Beverage team on a full-time basis at our stunning Oaks Port Douglas Resort. 

As the Food and Beverage Manager you will: 

• Ensure smooth and efficient daily floor operations of the restaurant and bar
• Managing the day-to-day profitability, presentation and operation of the restaurant and bar
• Develop and maintain a strong understanding of the company's food and beverage features to promote to clients
• Managing, leading and motivating staff to ensure a high preforming team culture is maintained
• Work closely with the General Manager and marketing department to develop marketing material and promotions for the Food and Beverage department
• Roster according to department needs
• Create budgets and monitor financial performance of the Food and Beverage department

Elysia Wellness Retreat are currently looking for enthusiastic, professional and hands-on Casual Food and Beverage Attendants to join us. 

You will be joining a hard-working, professional and friendly team involved in the delivery of an outstanding service to our guests.

Key Responsibilities Include:

• Taking guest orders
• Making coffee
• Memorize menu and offer recommendations
• Serve food and beverages to guests
• Provide guests with exceptional customer service